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Pre Sign Up Questions

Can you tell us about your collections process?
Collections is an essential part of the property management business. We have an...
Will you interface with our home warranty service if I sign up with you?
There are quite a few companies that offer to lower the risk to owners of potent...
Welcome to the owner pre-sign up questions section of the portal
As a property management company, our success relies in developing long term relationships. To do that we have to be completely transparent about our processes AT THE BEGINNING so that clear expectations are set and met for our owner clients.  To that end we have included as many questions as we can think of here that we have been asked for your perusal 24/7. If you have further questions or need more clarification don't hesitate to call us at 440-220-7300 or open a ticket right on this site by clicking the support left hanging support tab. 
Do you guarantee our tenants will always make the payment and will not damage the property?
It has been asked if we will guarantee that a tenant will not damage the propert...
Can you finance or front maintenance to be paid out of rent as it comes in?
This depends on your situation. Is your house vacant? What work actually needs d...
Will you manage only part of a building?
We have found that a landlord sometimes will have a tenant that has been there a...
Could I see a copy of your lease and what it says?
Absolutely you can. We are completely transparent up front so that you can as mu...
Is there any cost to take over an occupied home?
We do charge a lease signing fee if you opt for us to have the current tenant si...
How does lease renewal work?
We require 60 days notice from tenant to vacate the property. If no notice is gi...
What happens if the tenant damages the property?
This is probably the second most frequently asked question by owners. Because of...
What things do you do to my lower vacancy rates?
Our standardlease (propertymanagementoh.com/lease/)includes a requirement for te...
Do you do lease renewals? How does that work? Cost?
We do do lease renewals. We contact tenants at about 60 days before their lease ...
How do I sign up?
Well glad you asked! The steps for a owner to sign up are the following: * F...
What is included in management fee
Please consider the following management benefits you can expect from us: * W...
What do you do to market my property?
For the tenant placement fee and all the many things that go into tenant placeme...
What are the things you do to lease my home/ units?
For the placement fee and all the many things that go into tenant placement here...
How long will it take me to rent my home?
The following are items all factor into rental market time for your home: * C...
What will my home rent for?
In many North Eastern Ohio markets there is not a lot of public rental data. How...
What is your average rental time?
This is a great question. We found that rental time depends on quite a lot of fa...
I have a lease I like, can I use it?
Unfortunately we do not allow for the use of outside leases unless a tenant is u...
I have a tenant currently in the property, will you simply take over management?
Yes!!!! We will gladly take over management on the unit even if the unit is rent...
Do you require tenants to have insurance?
We do not require tenant insurance. For most tenant insurance policies they do n...
Do you do inspections? How do they work?
We are able to provide an inspection but want to be clear that it is not a writt...
Do you provide leasing only service?
We have tried to use the lease only service and found that it wasn't a fit for o...
What is entailed in placing a tenant / leasing the property?
For the placement fee and all the many things that go into tenant placement here...
What is the pricing and fees?
We have priced our fee structure to be competitive with the market and as such o...
When will I be paid?
This question has several parts and variables that make answering this question ...
In what ways can I be paid?
At the moment we are offering two forms of payment to our owners. First, we are ...
Can tenant pay me directly?
No. All rents are collected and processed by Realty Trust Services and all manag...