Home > Tenant > Prospective Tenant Questions

Prospective Tenant Questions

Welcome to the prospective tenant help section
We hope the information on this site assists you as you seek to select the best home for your family. Welcome to your knew home. If you don't see your questions answered here, then feel free to submit a ticket using this button on the side of the page:
  
Why is Realty Trust Services better to rent from than any other landlord?

Why rent from Realty Trust Services

We are a professional management company that can service all your needs. We have a 24 hour maintenance emergency hotline. We have a professional staff with a real location and office hours. You can pay our bill at any 711 or Ace Cash Express. You can pay our bill direct deposit from your account. You can schedule payments on line. We desire to be of service to you.


Company Mission Statement

Realty Trust Services is an organization that is systematically and continually improving itself in order to provide property management service that is legendary. Landlord clients are wowed and tenants are treated with dignity as we provide them a safe home to live.


Company History

The partners at Realty Trust Services kicked off management by first making sure that their young families got along together before choosing to combine resources to offer rental properties to families. To this day we still pride ourselves in our family values and desire to serve tenants.


Will you accept PRC Vouchers for first month's rent and deposit?
While we are happy to work with outside resources we have found that they do not...
Are pets allowed?
Every unit and every owner of each unit is different and will have different req...
Do you accept section 8 vouchers?
Yes we accept section 8 vouchers for some properties. Pleasecheck out this sprea...
What appliances are included?
Please refer to this spreadsheet (https://docs.google.com/spreadsheet/ccc?key=0A...
What floors are the bedrooms/bathrooms at?
Just by looking at the front picture of a property, normally you can see how man...
What utilities are included in rent?
Single family homes always have tenants responsible for all utilities.Pleaserefe...
Is there a garage?
Normally when you go to for ForRentOhio.com you should see pictures and you shou...
Is there central air?
Normally you can see if there is an AC unit outside. Often times it will be list...
What kind of heat is there?
Usually the type of heat is very clear once you get to the house.If having a cer...
Does owner plow or do landscaping?
On 1 to 3 unit properties tenants are responsible. For 4 units and above landsca...
What work are you planning on doing to this property? Are there going to be any fixes done to the home?
It should always be assumed that if you are looking at a property it will be ren...
What do I have to do in order to qualify for the FREE 42 inch TV offer if applicable?
If a property is advertised as offering a free 42 inch TV here are the details u...
Are there any bugs at this property?
Generally we will have no knowledge of bug infestations. If you ask however we a...
How long has this unit been vacant?
Although we may be able to look up the amount of time before the property was la...
What part of the street is the unit located on?
A quick look atGoogle maps (http://maps.google.com)will generally tell you exact...
What school system is this?
Although there are many alternative school options including home schools, chart...
Hows the neighborhood? Is this property in a good neighborhood?
The answer to this question is really an individual taste. In addition we are so...
Has there been any drug activity in this home? Any drug activity in area?
Regarding drug activity this is usually not something that we have complete reco...
Who lives next door?
We cannot answer this question about who lives next door. However you can look u...
How is the landlord?
Although much about a property owner is public record we keep most aspects about...
Who is the landlord on this property?
Realty Trust Services is agent for the owner. Realty Trust Services as agent wil...
I see different ads for this property offering different items such as rent amount and deposit. Why?
The internet isn't always accurate. Items can get posted and re-posted and copie...
What does it cost to have a pet? Is there a monthly fee or deposit?
Ifpets are allowed (http://support.propertymanagementoh.com/358628-Are-pets-allo...
Costs or fees to tenants?
* Late fees - Currently there is a late fee on the 5th of the month ($25) and...
What ways can I make payment to Realty Trust Services?
* Online via ACH from your bank account for free. You can schedule this payme...
How do I make application?
Please see the instructions onhttp://ForRentOhio.com/applications (http://forren...
Who has to apply?
Any future resident who is 18 or older will need to fill out a application, pay ...
How long will it take to process the application?
The time it takes to process an application can vary quite a lot. Generally appl...
I love the house can and need to move asap... can I move in tomorrow?
Please see the answer here at this article about how quickly you can move. (http...
How long after I pay to reserve the property will you hold it for us to move in?
Our policy is to hold the rental property off the market for up to two weeks aft...
How quickly can I move in?
We found that many people want to move in tomorrow. However we are a professiona...
What is the process for moving in?
So you like a property and you want to rent? What do you have to do? * First y...
How long can I hold a unit?
Our policy is to hold the rental property off the market for up to two weeks aft...
Does Realty Trust Services check credit?
We don’t just screen on credit alone but also look at criminal background and ev...
I have bad credit, should I still apply?
Yes. We look at other things as well to approve you.Please see this related arti...
I have criminal issues, should I still apply?
It depends.See this answer for more details. (http://support.propertymanagemento...
I have no job, should I still apply?
Please see this article for more information (http://support.propertymanagemento...
I am a registered sex offender can I be a tenant?
I'm sorry if you're registered sex offender you cannot be tenant with Realty Tru...
I have a felony will you consider me?
Normally a felony is a automatic rejection. We do not ever rent to convicted sex...
How do you count income? What income is required?
For tenants that make their own payment we generally require the tenant have the...
What should I expect as a tenant with Realty Trust Services?
Expect us to act professionally. If our employees do not act professionally we w...
What does Realty Trust Services expect from its tenants?
In exchange for a safe and comfortable home to live, we expect the following fro...
Do you report to a credit bureau?
Yes. We use a software called Appfolio which feeds data directly to the Rent Bur...
If an appliance breaks will Realty Trust Services service the appliance?
The standard Realty Trust Services lease does not include repair of appliances. ...
What repairs or changes can I make to the property?
In general tenants are not allowed to make repairs to a property unless the prop...
How do you handle maintenance issues?
We have a internal maintenance department that handles calls and schedules maint...
Who takes care of the maintenance?
Except in special cases all maintenance is handled by our in house team of 10 fu...